Customer Service Intern with App-Development background

Job Category: Business
Job Type: Internship
Job Location: Frankfurt

 

YOUR PROFILE

  • You are studying Computer Science or a related
    subject
  • Experience in the field of Customer Support
    is a plus but not a requirement
  • You have a high-level of technical understanding
  • You are a team player, but also self-motivated and
    able to work independently while paying strong
    attention to details
  • You speak and write in English fluently
    (German skills are a plus)
  • You are ambitious, confident, and possess great
    communication and interpersonal skills
  • With your motivation, empathy, technical understanding and ability to work independently you can
    handle customer requests very fast

 

YOUR RESPONSIBILITIES

  • With empathy and your technical understanding,
    you will personally answer a wide-range of customer
    inquiries and inspire people to use our products
  • Ideate and propose further developments for our apps
    and understand the connection between app and
    customer requirements to optimize the user experience
  • Communicate directly with our developers and
    commit your ideas for technical improvements
  • You are available to do the full-time internship for
    3 months
  • You will need to be able to inspire people to our product
  • You will work in an international working environment
    with modern working equipment and a very friendly
    multicultural team
  • You will use automated or other systems in the
    assigned office, track cases, monitor workloads,
    input workload informat

 

YOUR BENEFITS

  • The possibility to work with incredibly smart people in
    a great team
  • The chance to be part of the further development
    and strengthen your skills in an exciting fast paced
    work environment
  • Responsible for diversified tasks in an exciting
    industry with team-oriented, open-minded working
    environment made of dynamic colleagues, super
    team-offsites, sport & socializing, events, and more
  • Steep learning curve
  • Burn-out-protection-dogs: Lila, Jewa, Mona & Simba
  • And we know love alone doesn’t pay the bills,
    so we pay 450€ monthly for this internship

 

AND THIS IS US

  • We employ and empower the best talents
    and value their expertise
  • We work passionately and fearlessly beyond our
    comfort zones to improve continuously
  • We actively listen to, constructively manage,
    and protect our communities
  • We respect and help each other and create a fun
    and caring environment
  • We solve problems hands-on, but openly discuss
    topics affecting everyone

 

Apply for this position

Allowed Type(s): .pdf, .doc, .docx, .rtf

By continuing to use the site, you agree to the use of cookies. Cookies policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close