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Customer Service Intern with App-Development background

Job Category: Business
Job Type: Internship
Job Location: Germany
Office: Frankfurt Mainz
Earliest Starting Date: Now



  • You are studying Computer Science or a related
  • Experience in the field of Customer Support
    is a plus but not a requirement
  • You have a high-level of technical understanding
  • You are a team player, but also self-motivated and
    able to work independently while paying strong
    attention to details
  • You speak and write in English fluently
    (German skills are a plus)
  • You are ambitious, confident, and possess great
    communication and interpersonal skills
  • With your motivation, empathy, technical understanding and ability to work independently you can
    handle customer requests very fast



  • With empathy and your technical understanding,
    you will personally answer a wide-range of customer
    inquiries and inspire people to use our products
  • Ideate and propose further developments for our apps
    and understand the connection between app and
    customer requirements to optimize the user experience
  • Communicate directly with our developers and
    commit your ideas for technical improvements
  • You are available to do the full-time internship for
    3 months
  • You will need to be able to inspire people to our product
  • You will work in an international working environment
    with modern working equipment and a very friendly
    multicultural team
  • You will use automated or other systems in the
    assigned office, track cases, monitor workloads,
    input workload informat



  • The possibility to work with incredibly smart people in
    a great team
  • The chance to be part of the further development
    and strengthen your skills in an exciting fast paced
    work environment
  • Responsible for diversified tasks in an exciting
    industry with team-oriented, open-minded working
    environment made of dynamic colleagues, super
    team-offsites, sport & socializing, events, and more
  • Steep learning curve
  • Burn-out-protection-dogs: Lila, Jewa, Mona & Simba
  • And we know love alone doesn’t pay the bills,
    so we pay 450€ monthly for this internship



  • We employ and empower the best talents
    and value their expertise
  • We work passionately and fearlessly beyond our
    comfort zones to improve continuously
  • We actively listen to, constructively manage,
    and protect our communities
  • We respect and help each other and create a fun
    and caring environment
  • We solve problems hands-on, but openly discuss
    topics affecting everyone


Apply for this position

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