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FAQ




General Questions (11)

  • What’s the savedroid-crypto-app?

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    What’s the savedroid-crypto-app?


    The savedroid-crypto-app is a mobile app designed to help you save in cryptocurrency. It works by setting your “Wishes” and coupling these with money-saving actions called “Smooves”. When you’ve reached your goal, just redeem your savings to turn your Wish into reality!

    We also offer an Artificial Intelligence (AI) based portfolio that studies, assesses and suggests the best allocation of your savings across different cryptocurrencies. Of course you can also manually set your desired allocation—we’ve got you covered no matter your level of experience in crypto.

    If you like an easy way to save in virtual currencies - it can be as easy as saving every time Donald Trump tweets! -, have a daredevil spirit in investing, and like the ‘set-and-forget until maturity date’ approach, then this app is definitely for you.



  • What are “Wishes”?

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    What are “Wishes”?


    We all have Wishes—and some of them you can buy with money, like a trip to the Bahamas, a new car, a shopping spree, or whatever you desire. Just use our app to give your Wishes a name, add the expected costs and timeline, and start saving for them through Smooves. Once you’ve reached your savings goal, simply payout and use the funds to turn your Wish into reality.



  • Is there a limit to the “Wishes”?

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    Is there a limit to the “Wishes”?


    Nope! We don’t want you stop dreaming. You can set as many Wishes as you’d like in the app.



  • What are “Smooves”?

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    What are “Smooves”?


    “Smoove” is short for “smart saving move”. These are actions available in the app that you set-up following ‘if-then’ logic, and will trigger your money-saving. Ideally, your Smooves are connected to your Wishes, so they can dedicatedly save for your goals.

    For example, Smooves can be “if I walk less than 2,000 steps today, then the app saves 5€ for my trip to the Bahamas”, or “every time Donald Trump tweets, the app saves 0.15€ for my new car”. Pretty neat, right?



  • Is there a limit to the “Smooves”?

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    Is there a limit to the “Smooves”?


    The sky is the limit! You can make as many Smooves as you want, just make sure they’re assigned to a Wish.



    See all 11 articles


Accounts (3)

  • Can I use the app without verifying my account?

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    Can I use the app without verifying my account?


    Sure! You can use the app without verifying your account, however, as soon as you want a payout, you have to complete the account verification process. We have a two-level verification process: for withdrawals between 10€ to 799€, and 800€ and above.



  • Can I use the app without connecting my credit card?

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    Can I use the app without connecting my credit card?


    Yes, but remember that it’s a crypto savings app meant to convert funds from your credit card into cryptocurrencies of your choice—so without connecting your card, you’re not actually saving or converting anything in the app.



  • Why can’t I find my country of residence on the list?

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    Why can’t I find my country of residence on the list?


    Due to local and regional regulations related to cryptocurrencies, the app is currently not intended for use in the following countries: Afghanistan, Algeria, Bangladesh, Bolivia, Bosnia and Herzegovina, Cambodia, Cuba, Ecuador, Ethiopia, Guyana, Indonesia, Iran, Iraq, Jordan, Kyrgyzstan, Laos, Morocco, Nepal, North Korea, Pakistan, Sri Lanka, Syria, Trinidad and Tobago, Tunisia, USA, Uganda, Vanuatu, Venezuela, and Yemen.

    If you are a resident of one of these countries and have problems using the app, contact helpdesk@savedroid.com and we will determine how or if you can use our crypto saving app.




Portofolio, Payout, and Fees (5)

  • What is a “portfolio”?

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    What is a “portfolio”?


    A portfolio is a combination of assets determining your investment or savings; in the app, your portfolio determines the split of cryptocurrencies. Having a combination of different assets to reduce risk relative to the return is usually a good start.



  • How does the savedroid AI work? How often is it updated?

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    How does the savedroid AI work? How often is it updated?


    The savedroid AI monitors the market in real-time and compares the current situation with the historical information on returns and volatility of different cryptocurrencies. From this, the algorithm makes an assessment of a portfolio that will be least volatile, which you can opt to use when you create a wish. The portfolio is updated once a week.



  • How long will it take for my savings to be transferred to my wallet upon withdrawal?

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    How long will it take for my savings to be transferred to my wallet upon withdrawal?


    Immediately! After going through the withdrawal order and confirmation process in the app, you will be issued a virtual Mastercard debit card containing the value of your savings.



  • Where and how can I use my cashed out savings?

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    Where and how can I use my cashed out savings?


    To cash out your savings, you first need to verify your account. After completing the payout process, you will get a virtual Mastercard debit card, which you can use for online shopping, topping up accounts, and more. Use your saved money to fulfil a Wish or choose to invest it in more Wishes—it’s all up to you how you spend it!



  • How much is the charge or fee for using the services offered in the app?

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    How much is the charge or fee for using the services offered in the app?


    See the Fee Schedule in the app.




SVD Tokens and Coins (5)

  • What can I do with my SVDs?

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    What can I do with my SVDs?


    In our savedroid-crypto-app, you can use your SVD Tokens solely for paying the transaction fees related to your savings transactions. As long as there is a sufficient number of SVDs on your account, the due fees are subtracted automatically from your available SVDs balance. If your SVD balance is not enough, we will automatically procure a sufficient number of SVDs for you each time when a fee is due.



  • I want to keep my SVDs in the app—is it safe?

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    I want to keep my SVDs in the app—is it safe?


    Yes, it’s safe. The tokens aren’t physically stored in the app, but what you see is the balance of your tokens stored in savedroid’s cold wallet.



  • Can I transfer coins/tokens from an exchange or from my private wallet to the app to become part of my savings?

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    Can I transfer coins/tokens from an exchange or from my private wallet to the app to become part of my savings?


    Not yet. For now, you can only purchase coins via the app. We offer Bitcoin, Ethereum, Litecoin, and Bitcoin Cash.



  • Can I transfer my saved coins from the app to my private wallet?

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    Can I transfer my saved coins from the app to my private wallet?


    Not yet. At the moment, you can only exchange your saved coins in the app back to FIAT money to withdraw them.



  • How can I add savedroid to the ERC20 token wallet?

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    How can I add savedroid to the ERC20 token wallet?


    To add savedroid to the ERC20 token wallet, please use the following details:

    Token address: 0xbdeb4b83251fb146687fa19d1c660f99411eefe3

    Symbol: SVD

    Decimal: 18





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